Jefferson Center Employment

Jefferson Center is a nonprofit organization that enriches and educates diverse Southwest Virginia communities by producing high quality performing and visual arts programs, as well as maintaining educational programs like Music Lab and Sisters of the Circle for musically minded teens.

Jefferson Center is an Equal Opportunity Employer and encourages the recruitment and retention of qualified candidates for all positions. Jefferson Center encourages members of all diverse groups to seek employment with us.

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TITLE:  Box Office Assistant

OPERATING UNIT: Program

PURPOSE: Provide knowledgeable and friendly information about the facility and programs offered to patrons and visitors; provide efficient, accurate ticket sales to patrons.

REPORTS TO: Box Office/Guest Services Manager

DIRECT REPORTS:  N/A 

FLSA CLASSIFICATION:  Temporary part-time/Nonexempt

MAJOR JOB RESPONSIBILITIES:

• Operate a computerized ticket sales system, including processing sales, sponsor comps, and maintaining the ticket database.
• Greet visitors to the building; direct telephone calls and visitors to the appropriate staff.
• Research, study, and proactively address event-related and general inquiries, online, in person and over the phone.
• Reconcile box office receipts at the end of each shift; count cash drawer; prepare and submit daily reports to Director of Finance, or Finance Assistant.
• Process on-line ticket sales; and maintain on-line ticketing as needed, update/modify online sales on per show basis with Box Office/Guest Services Manager and/or Artistic Director.
• Proactively collect email addresses from patrons to create increased digital base of patron contact information.
• Generate up to date “tickets sold” spreadsheet for executive management
• Order all necessary supplies required to operate the box office.
• Update mailing and telephone calendar tools regarding upcoming programming.
• Provide clerical support to staff as requested.
• Perform other duties as assigned.

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